The next SirsiDynix Institute, "Guide to Roving: An Essential Service for Library 2.0", will be presented by Joan Giannone - President, Mentor Group Training Inc. on Tuesday, December 11, 2007, 11 a.m. - noon Eastern / 8 a.m. - 9 a.m. Pacific.
Across North America, and around the world, libraries are working to implement Roving Reference as a practical way to both improve service to their existing customers, and to attract and convert new ones. One of the driving forces behind the need for Roving at Libraries has been, and continues to be technological change. And following in the wake of the implementation of technology in any organization is the challenge posed by transition. Technological Change is comprised of external forces (Library 2.0, RSS, Wikki's, IM, Installing free downloadable digital content, policy changes, structure change, etc.). Transition is internally focused (the reflection, re-grouping, reorientation and training people have to go through before the change can work).
Register now to take part in this FREE webinar at this SirsiDynix web site.