Illinois Heartland Library System continues to support LINC automation services as in the past. We do have additional staff answering the LINC automation phone, which remains 217-352-0047, x1. We will also continue to have an emergency phone (217-979-1182) available after business hours and on weekends for downtime emergency issues only.
Staff who will answer the phone and provide troubleshooting assistance include: Mary Johnston, David Lottes, Robert Brady, Liz Perkins, Alissa Marcum, Pat Boze, Donna Schaal, and Ramona Rollins. You may recognize some of these names as current members of the LINC Cataloging Center. Those staff members will continue with Cataloging Center duties but will also provide some LINC support as well. Donna Schaal continues as the LINC trainer but will also move into LINC support.